Virtual shopping assistance & in-store appointments

Starfish shopping sessions is a new and exciting Starfish virtual shopping platform, with pre-booked online shopping sessions. You can shop online any time as usual, and we’re also now running pre-booked in-store shopping sessions — get the details below!

Many of you will know that we’ve re-opened our doors to customers, and are following strict guidelines for keeping everyone safe at this time.

Pre-booked online Starfish Shopping Sessions – virtual shopping assistance

Starfish are now providing our customers with the option of a virtual shopping experience, with our pre-booked 1/2 hour online shopping sessions!

Three easy steps:

1. Click the schedule appointment button

2. Choose your platform – Zoom, FaceTime or WhatsApp.

3. Follow the booking process, and your personal appointment will be scheduled.

Our new virtual shopping platform helps us to make sure you are getting the same personalised service as you would in-store. Our five-star team will assist you with your shopping needs. We will be able to give you expert advice, share our tips and tricks and help you make your purchase decisions in real time – without having to leave your house. Half-an-hour sessions will allow plenty of time for you talk to us about the best products that will suit your needs.

Schedule Appointment

Pre-booked in-store Starfish Shopping Sessions

Our Starfish store in Kiama is currently following a one-in, one-out policy, so it is crucial that customers book ahead to secure a time to shop in-store.

Starfish realises the high demands for our facilities like our Starfish Sensory Space and customers wanting time with our friendly staff in-store. Our new booking system makes it easy to pre-book a preferred time for your one-on-one session with our staff.

Bookings aren’t essential but will take priority, and we thank you for your understanding and patience while we adapt to changes during COVID-19, and try to accommodate everyone as best as we can.

Schedule Appointment

Watch our beautiful Enya showing you just how easy it is to book an appointment through our Starfish shopping sessions platform.

Still not sure what to do? contact us HERE